ANGELINA DIFRANCESCO
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Tl;dr

02

Information architecture development for complex data visualization that balanced comprehensive metrics with digestible insights for executive users.

03

Conceptualized scoring system with comparative benchmarks and drill-down capabilities to provide both high-level and detailed perspectives.

04

Cross-functional collaboration within a small, agile team outside my regular product responsibilities, demonstrating adaptability and initiative.

05

Created reusable design patterns for executive dashboards that established visual hierarchy and interaction models that can inform future initiatives, even though this specific project was paused.

01

Rapid problem exploration and iteration through collaborative design partnership, quickly understanding CIO needs and translating them into actionable dashboard requirements despite joining mid-project.

02

Information architecture development for complex data visualization that balanced comprehensive metrics with digestible insights for executive users.

03

Conceptualized scoring system with comparative benchmarks and drill-down capabilities to provide both high-level and detailed perspectives.

04

Cross-functional collaboration within a small, agile team outside my regular product responsibilities, demonstrating adaptability and initiative.

05

Created reusable design patterns for executive dashboards that established visual hierarchy and interaction models that can inform future initiatives, even though this specific project was paused.

01

Rapid problem exploration and iteration through collaborative design partnership, quickly understanding CIO needs and translating them into actionable dashboard requirements despite joining mid-project.

Giving CIOs Better Visibility and Insights for Improved Decision-making

How do we help CIOs make more informed decisions? How can we help them align with business goals and monitor performance?

This was an exploratory side project with a small team outside of my regular product team responsibilities. I partnered with another product designer in a collaborative design process, working alongside a product manager and director over the span of a couple months. I was brought in to the team after research was done so my primary focus was understanding the needs of the use case and designing the dashboard through close collaboration with my design partner.

Problem Space

CIOs need visibility and insights into their daily operations in order to make informed decisions, achieve desired business outcomes and properly govern data and application processes.

Types of questions we wanted this dashboard to answer:

  • Who is accessing my data, from where and how many times?

  • Who recently downloaded sensitive data or ran reports an unusually high number of times?

  • What is Workday doing for Data Privacy and Security?

  • What are industry best practices and where do we stand?

Exploring Solutions and Ideating

A large challenge we encountered in this project was understanding the breadth of different metrics that would be in the dashboard and how we could effectively communicate higher level insights based on those metrics. We did competitive analysis, looked at similar products, and explored different ways of presenting the data. We needed to communicate key information without overwhelming the UI.

A large challenge we encountered in this project was understanding the breadth of different metrics that would be in the dashboard and how we could effectively communicate higher level insights based on those metrics.

We did competitive analysis, looked at similar products, and explored different ways of presenting the data. We needed to communicate key information without overwhelming the UI.

Identifying knowns and unknowns after initial research
Wireframes of different dashboard concepts

For data privacy and security our metrics needed to:

  • Identify sensitive data used in Workday applications

  • Show controls and thresholds defined for data access and usage

For business process the metrics needed to show:

  • Types of processes identified (manual or automated)e

  • Process inventory and management, including execution status

  • Controls defined and actively monitored to ensure accuracy and completeness

One of the key elements on the dashboard was a card that gives a score based on drivers (the factors contributing to the score), shows the score over time and compares it to a benchmark score. These cards would be applied to different categories in either data privacy and security or business process.

Wireframes of different dashboard concepts

From there, a user could drill down into the card and see the score rationale and drivers

What Happened?

While the project received positive feedback, other high-priority projects emerged and we had to put this project on hold.

Tl;dr

01

Rapid problem exploration and iteration through collaborative design partnership, quickly understanding CIO needs and translating them into actionable dashboard requirements despite joining mid-project.

01

Rapid problem exploration and iteration through collaborative design partnership, quickly understanding CIO needs and translating them into actionable dashboard requirements despite joining mid-project.

01

Rapid problem exploration and iteration through collaborative design partnership, quickly understanding CIO needs and translating them into actionable dashboard requirements despite joining mid-project.

02

Information architecture development for complex data visualization that balanced comprehensive metrics with digestible insights for executive users.

02

Information architecture development for complex data visualization that balanced comprehensive metrics with digestible insights for executive users.

02

Information architecture development for complex data visualization that balanced comprehensive metrics with digestible insights for executive users.

03

Conceptualized scoring system with comparative benchmarks and drill-down capabilities to provide both high-level and detailed perspectives.

03

Conceptualized scoring system with comparative benchmarks and drill-down capabilities to provide both high-level and detailed perspectives.

03

Conceptualized scoring system with comparative benchmarks and drill-down capabilities to provide both high-level and detailed perspectives.

04

Cross-functional collaboration within a small, agile team outside my regular product responsibilities, demonstrating adaptability and initiative.

04

Cross-functional collaboration within a small, agile team outside my regular product responsibilities, demonstrating adaptability and initiative.

04

Cross-functional collaboration within a small, agile team outside my regular product responsibilities, demonstrating adaptability and initiative.

05

Created reusable design patterns for executive dashboards that established visual hierarchy and interaction models that can inform future initiatives, even though this specific project was paused.

05

Created reusable design patterns for executive dashboards that established visual hierarchy and interaction models that can inform future initiatives, even though this specific project was paused.

05

Created reusable design patterns for executive dashboards that established visual hierarchy and interaction models that can inform future initiatives, even though this specific project was paused.